So I contacted Sideshow to find out why my exclusive still hasn't shipped, and the response that I got was essentially "sorry, we forgot." lol
So I contacted Sideshow to find out why my exclusive still hasn't shipped, and the response that I got was essentially "sorry, we forgot." lol
So I contacted Sideshow to find out why my exclusive still hasn't shipped, and the response that I got was essentially "sorry, we forgot." lol
So I contacted Sideshow to find out why my exclusive still hasn't shipped, and the response that I got was essentially "sorry, we forgot." lol
Wow! I got a replacement head for Vader (a serious scratch on the right side of his dome), and the head looks like it was dropped and kicked across the floor. The "nose" is scuffed up and not only is the dome detached, but it has a chip and scratches. I felt like I was being nit-picky before, but this is kinda ridiculous.
it probably wouldn't hurt to contact them, although I imagine a lot of returns/exchanges are held up right now so close to SDCC.
BTW when a replacement is sent do you receive email from SS announcing the package has left and tracking number etc. like you do when regular orders are shipped?
Yes, its as if you are having an order filled.
As for what I am going to do...I am not sure. I'll probably explain the situation to them and ask to return the "replacement" head. It is far worse than my original one.
Damn guys your having a right nightmare with these figs
as good this figure is, it seems SS made a mess in mass production and are not at the same level as Hot Toys.
Look at all those call backs and flaws here. Even on mine there is a (very tiny though) paint error on the dome
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