Re: Official Sideshow Batman PF
ok so i just got off the online chat with a sideshow rep named Tesa, she says the reason i haven't heard back is because they are short staffed this week in the returns dept.
i explained i didnt want to destroy my original body just in case william needed to see fitment of that body compared to the new one (although at this point seems like its a well known issue) also i didnt want to be charged for the replacement parts because i havent produced the destroyed pieces pics. i told her once i heard from William i would have no issue in providing said pics and she advised that i do nothing until i hear from him.
so i asked that she update my replacement order file and send me an email stating that i was not to be charged because i havent provded the pictures in the 5 day time frame because the returns coordinator (william) has not gotten back to me.
i have saved the entire chat session just in case.
hopefully i'll hear back soon, i know there is 0 chance at a new body but i'd like to see if there is anything else they can do.
ok so i just got off the online chat with a sideshow rep named Tesa, she says the reason i haven't heard back is because they are short staffed this week in the returns dept.
i explained i didnt want to destroy my original body just in case william needed to see fitment of that body compared to the new one (although at this point seems like its a well known issue) also i didnt want to be charged for the replacement parts because i havent produced the destroyed pieces pics. i told her once i heard from William i would have no issue in providing said pics and she advised that i do nothing until i hear from him.
so i asked that she update my replacement order file and send me an email stating that i was not to be charged because i havent provded the pictures in the 5 day time frame because the returns coordinator (william) has not gotten back to me.
i have saved the entire chat session just in case.
hopefully i'll hear back soon, i know there is 0 chance at a new body but i'd like to see if there is anything else they can do.