This is my first purchase with SSC and my credit card does have funds. I stay on top of my funds ALWAYS
Double check you entered your CC card info correctly on their site?
This is my first purchase with SSC and my credit card does have funds. I stay on top of my funds ALWAYS
I have copied and pasted the whole email content:
Dear Jed
We wanted to update you that the status of your SideshowCollectibles.com order (#TB350145) has changed. This change will be listed below in the 'Current Status' section. We have provided definitions and reasons for all status terms within this e-mail. If you are unfamiliar with what your status term means, you can find your answer easily below.
Please note that this Status Update is NOT an invoice and does NOT include any shipping costs or tax/VAT information!
_________________________________________________
Current Status:
[Canceled] - Hot Toys Movie Masterpiece Series Iron Man Mark IV Secret Project 12-inch Figure - Iron Man 2 - - Comic-Con 2011 Exclusive - NON-ATTENDEE EDITION (Item #901322) - 1 x $214.99
_________________________________________________
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IF YOUR ORDER HAS BEEN [CANCELED]
******************************************
The common reasons for canceled T or P orders are:
1) Due to a credit card DECLINE. (THE MOST COMMON)
2) Online cancellations made by or requested by you.
The common reasons for canceled W reservations are:
1) Cancellation by us due to wait list closure from lack of available product to offer. (THE MOST COMMON)
2) Online cancellations made by or requested by you.
*More information about our Wait List service can be obtained here: https://www.sideshowtoy.com/helpdesk/?p=30
* If your card declined, for a T or P order, we sent an e-mail notification to this e-mail address and waited five business days to hear from you before canceling your order. Depending on available stock at this time, we may or may not be able to rebook your item. If you would like to check into this further, please contact us through:
[email protected]
Email Subject: Card Decline inquiry for order #(Input order number here)
If you did not receive your e-mail it may have been blocked by your e-mail host or sent to your bulk folder. Visit the following link to learn how to easily avoid this from happening in the future. https://www.sideshowtoy.com/?page_id=3602
******************************************
IF YOUR ORDER HAS [SHIPPED]
******************************************
Your item/order has physically left our U.S. and is on its way to you.
It is too late to cancel your order. If you no longer want this order, please contact us immediately to set up a merchandise return for you. Call us at (U.S.) (800) 474-3746 or (Int'l) (805) 214-2134 or e-mail us through: https://www.sideshowtoy.com/custserv/
Please note that you may be responsible for any shipping fees for the return of the item due to late cancellation. Please visit the link provided for more information.
https://www.sideshowtoy.com/helpdesk/?p=99
Your package tracking number should be displayed above in the 'Current Status' area. If not it will display within your order information in your online account. It will also be e-mailed directly to you. Please use this to track the package in route and to make arrangements for delivery if necessary.
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IF YOUR ORDER IS [PROCESSING]
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Sideshow Collectibles has received your order from our website. If you have ordered an in-stock item please expect your card to be charged immediately and the item to leave our warehouse within a few days.
If you have pre-ordered an item, then the 'Processing' status will remain in your online account until the item arrives into our warehouse and ships to you. Please refer to the item's order page for the projected shipping date or our free online newsletter. You will also receive a courtesy e-mail before the item arrives. Follow the provided link for more information.
https://www.sideshowtoy.com/helpdesk/?p=103
Let us know if we can assist you further!
Best Regards,
The Sideshow Customer Service Team
_________________________________________________
Sideshow Collectibles
2630 Conejo Spectrum Street
Thousand Oaks, CA 91320 USA
U.S. Toll Free: (800) 474-3746
Int'l Ph: (805) 214-2100 ext. 2
U.S / Int'l Fx: (805) 214-2190
Contact Customer Service:
[email protected]
Website: www.SideshowCollectibles.com
They had to...they dont just cancel and say "Sorry we are cancelling your order lulz".
It either has to do with not enough stock or he entered something wrong with his CC.
my card number is correct, i just checked.
my card number is correct, i just checked.
These aren't selling for a lot right now. That's how I'll have to get mine if my wait list doesn't get filled. I saw one sell for 290 the other day.
Where? Not on Ebay
Where? Not on Ebay
I saw one on eBay go for 290. Most of them are in the 320 range.
expiration date? security code? billing/shipping address match etc?
I looked at the first 30 or so completed listings and did not see it. Well, if you can pick it up for 290 or 320 it is still probably a good deal. This sucker is only gonna go up!
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