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Total and utter lies. This person is lying to the community and making up their own nonsense to stir up trouble. None of this is true. It is no secret that we have been plagued with delays from the outset, with one delay creating further knock on delays to other products. We have only just...

What’s the point? Outta here. Mods close our account, this community is infected.

What is particularly interesting is how for the most part when questioning the abilities of a particular company, many members actually arrive at the answers without realising it. Allow me to explain... Why has no company achieved the lofty heights of quality that Hot Toys delivers? Hot Toys...

Despite what anyone might think we have zero control over the weather. We have endured two weekends of back to back storms that have caused serious flooding, destruction and loss of life, and disruption to shipping lanes. We originally expected the stock to arrive in port on 20th February...

Which product are you referring to? Thanks BCS

I’d love to say you are wrong, but apparently Mr. Smith has copy right on rainbows now...

The Signature Edition is being signed by Jodie Whittaker. The edition is 500 pieces worldwide. This will be the ONLY version of the 13th Doctor. Launch Pad has been devised for fans to get the figures they want in their collections. To get behind them, support them and get them made. No company...

Sorry to hear that you have received a faulty figure. We are super p****d that we are still experiencing problems with the bodies. Our vendors have re-worked the tooling several times and given the extensive quality control checks, this should not have happened. Furthermore we are equally...

Re: Big Chief studios - James Bond Collector figures To date you personally have not offered any genuine criticism other than blind hatred for whatever we do. Kind of hard to accept such comments in any other way really. We look forward to sharing our forthcoming releases with everyone soon...

I should add this does not mean that these people know nothing, or have little knowledge on a subject. But please do not think that we study countless amounts of reference only to ignore it completely.

Believe me we do appreciate all of our customers, even those who complain, after all they are entitled to. We just want people to know the facts and until you hear the words from the horse’s mouth as they say, rumour and supposition is all it will be. Thanks!

The point is that a number of members here have been making assumptions and posting them as fact. Sitting at a keyboard making stuff up because you have an audience of like-minded individuals that propagate the inaccuracies further still, does not make you an expert. Purchasing collectables, no...

And it’s posts like this that keep us away. Please don’t confuse passion with a misguided belief that you know better than the very people making the actual products.

This is news to me and I co-own the company. I would like to see where and when we made such comments. Sales are as per my previous comment. There are only a select few people who know the facts and they all work for BIG Chief. Anything else you may have heard is hearsay. We are not annoyed...

It's all good. Collectors are passionate and they have a right to question when paying their hard earned for high price items. That said untruths are like Chinese whispers and tend to beget more inaccuracies along the way. Just wanted to stand our corner, defend our position and tell the truth.

And you wonder why companies stay away from forums. Seriously where do you guys obtain you information? There are some outlandish assumptions being made by a number of members here. Facts 1. When the 12th Doctor series 8 figure was announced and images were shown, people went crazy for it for...

Hi We have sent yourself many emails back to you, however we keep getting them send back to us. Even with our two different accounts. Either you email inbox full? or there is something wrong with your email account itself? We do keep sending emails to you and have done since your original email...

Re: Big Chief Studios - 1/6 Doctor Who - #04 Tom Baker I have just been contacted by Daron Woodward's wife Sharon. Apparently Daron suffered a massive heart attack last night and sadly passed away. Daron was a true gent and a great friend of BIG Chief. Our thoughts are with Sharon and her...

Unless of course they die :-( Or get drunk and don't turn up - Arctic Monkeys Or arrive 2 hours late and cut the show short - Rhiana :-)

I promise you guys it's not a ploy. As you know we have been developing the new website for some time. The problem is signing to a new payment gateway provider. The issue being the fact that we offer our customers payment plans. It would seem that whilst such a service is not a big deal in the...