pmtz2005
Super Freak
Wanna let you guys know this, got this email awhile ago...
Thank you for taking the time to contact our Returns Department and provide photos of your item. I’m sorry to see that your Iron Spiderman Statue arrived flawed. Unfortunately, our limited replacement inventory has been exhausted for this item. Please know that the Returns Department strives to replace damaged items whenever possible and we regret that we are unable to do so in this case.
We would like to extend to you the offer of a $45.00 partial reimbursement to compensate for the flaws to your statue. This discount will be applied towards your next pending order. Alternatively, if you wish to receive a full refund for the amount please let me know and I will provide instructions for our refund procedure.
As always, please let me know if you have any further questions or concerns.
I barely got this in friday. How the ^^^^ can they be out??
I am so pissed off right now. Ive never had any issues with my statues other than the SIM, and now this. This was going to be my favorite statue by far, even better than the SIM, and now I am disgusted. I feel really let down by Sideshow right now. For the limited edition and the time you sacrifice to be online to get an exclusive only to be told "sorry you can return it or take $45, or keep it" this is a huge dissapointment. I could see if I lived in New York or any other big city where its easy to find someone who can do repairs to statues it wouldnt be any biggie. But I don't live in a city like that. The closest collector shop for me is about 90+ miles away. And I doubt they know how to repair high end statues.
Whew...I just had to vent people. Maybe Im over reacting but for the price of high end statues there is an expectation of good quality contol. Now what do I do?.....
Thank you for taking the time to contact our Returns Department and provide photos of your item. I’m sorry to see that your Iron Spiderman Statue arrived flawed. Unfortunately, our limited replacement inventory has been exhausted for this item. Please know that the Returns Department strives to replace damaged items whenever possible and we regret that we are unable to do so in this case.
We would like to extend to you the offer of a $45.00 partial reimbursement to compensate for the flaws to your statue. This discount will be applied towards your next pending order. Alternatively, if you wish to receive a full refund for the amount please let me know and I will provide instructions for our refund procedure.
As always, please let me know if you have any further questions or concerns.
I barely got this in friday. How the ^^^^ can they be out??
I am so pissed off right now. Ive never had any issues with my statues other than the SIM, and now this. This was going to be my favorite statue by far, even better than the SIM, and now I am disgusted. I feel really let down by Sideshow right now. For the limited edition and the time you sacrifice to be online to get an exclusive only to be told "sorry you can return it or take $45, or keep it" this is a huge dissapointment. I could see if I lived in New York or any other big city where its easy to find someone who can do repairs to statues it wouldnt be any biggie. But I don't live in a city like that. The closest collector shop for me is about 90+ miles away. And I doubt they know how to repair high end statues.
Whew...I just had to vent people. Maybe Im over reacting but for the price of high end statues there is an expectation of good quality contol. Now what do I do?.....
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. Hope all works out well for you. So does that mean this statue will never go on second chance? Because if it does, it will be messed up! Paying customers need their replacements!
