El-Vi-Riachi
Super Freak
I have heard similar criticism of FP (UK) from several sources, but newbie collectors in the UK should note Forbidden Planet (UK) are not the same company as Forbidden Planet (.com) a different UK supplier, with bricks and mortar shops around GB, as well as an online store.. I have had excellent service from that Forbidden Planet.
I second that, also they are now the only UK store that accept pre-orders without a deposit which for me is good practice in this day an age of companies going under. I don't want the chance of losing my hard earned cash with no chance of recovery