rjszar
Super Freak
Just saw that over at SF. Fired off an e-mail to Heather. That's definitely something I can live with.
Statue Chronicle Collectibles 1:4 Endoskeleton Statue: Terminator Genisys
- Thread starter jimmylace
- Start date
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TheMovieManiac
Super Freak
Is this only if you purchased direct through Chronicle? Would retailers be extended that $200 for their customers?
Collectorcol
Super Freak
Highly doubtful.
Charled4400
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What was the original retail price of this from cc?
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sewbacca
Super Freak
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Believe it is $500 and 60 for shipping
Charled4400
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Thanks. Well at $360 including the $200 refund is not too bad for those that want to keep it. As long as i didn't get a black one like some pics that i have seen, id probably keep it.
If i got one of the extra dark ones, i wouldnt pay $360 for it.
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mine hasn't shipped yet (I'm in Canada) and I chose a full refund which they accepted with no problems.
I am very impressed with the customer service provided by this company. I know they will learn from this and I will not hesitate to order in the future.
I am very impressed with the customer service provided by this company. I know they will learn from this and I will not hesitate to order in the future.
Patriot666
Super Freak
This has to be a hard hit for a fairly new company.
sewbacca
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Waiting on my response from Heather and choosing for the refund. A $200 dollar credit to keep it is what I heard available but don't want a credit.
Happy you got it resolved Ambasa.
Probably worth it to help with damage control. Not sure I will keep mine though.
Collectorcol
Super Freak
Store credit is not a refund.
Yes and I'm pretty sure this bad experience won't be forgotten before long and will help improve the company.
" What doesn't kill you make you stronger. "
clutch
Super Freak
And this forum is a small percentage of sales so I doubt it is a hard hit to CC.
TheMovieManiac
Super Freak
Same thing every other company tries when a piece has issues, what is so funny? At least they are giving a large amount, Sideshow would offer $50 tops.
TheMovieManiac
Super Freak
Keeping it 100!
How is that not funny? A company that has to pay you to keep their product? LOL it speaks volumes about the quality of items they're selling. Even with $200 back, this still wouldn't be worth it. Why not just make a good product to begin with?
It is not funny at all IMO. China screws us all again, it does not "speak volumes" about CC. One bad decision to use a shady factory and we all suffer.
