I need some help. I ordered two Morgan Freeman heads from Ada Chan on ebay on May 25. I emailed her a week later and she had lost the order. She eventaully mailed the heads but put the incorrect shipping info on the package and now as of June 7, the heads have been shipped back to her. She said she would mail two new heads only if she receives the returned package. I offered to pay for the shipping for the replacement heads and she declined. I know that she is a reputable seller, so I am not sure what to do next. Should I open a dispute on ebay or simply leave negative feedback?
Any suggestions would be appreciated.
Any suggestions would be appreciated.