Does a refund include the shipping costs the customer paid?
Unfortunately if you are outside the US it's not that easy because you need to get back the paid customs/tax.
I really tought about getting one of these but with seeing all these pictures i guess i better pass on that piece. (Would cost me about 2600$ in total with shipping and tax/customs included) I heared / was hopeing that prime 1 has a way better QC than most other companys. (Sideshow for example)...
I would definitely contact them again and ask for another replacement. Since Prime 1 seems to have a better QC and overall a better quality the chances are high that you receive a better/flawless one next time.
It's simple they definitely didn't checked it. Exactly the same happened with my Red Sonja shedevil statue. First one had some small flaws and the second (checked) one was even worse. Then they told me that they checked a few of their replacement pieces and unfortunately they are all having...
Re: Queen Studios Collectibles - Terminator 2 - T-800 & T-1000 1:1 Busts and 1:4 Stat
Here are some styling and cleaning Tipps posted by QS on Facebook: