bruce_brucee02
Freaked Out
- Joined
- Oct 19, 2010
- Messages
- 113
- Reaction score
- 0
Hi guys,
I received my HT Kylo Ren from a local distributor yesterday, and accidentally stripped the screw on the light up saber arm, while trying to open the battery compartment. The screw was so tightly screwed, that I ended up damaging the screw and have no way to open the battery compartment, without damaging the arm now. I tried contacting Hot toys and our local distributor, but am not sure if I'm allowed to get a replacement part, because I was the one who damaged the screw in the first place. Any advice on what I could do?
I received my HT Kylo Ren from a local distributor yesterday, and accidentally stripped the screw on the light up saber arm, while trying to open the battery compartment. The screw was so tightly screwed, that I ended up damaging the screw and have no way to open the battery compartment, without damaging the arm now. I tried contacting Hot toys and our local distributor, but am not sure if I'm allowed to get a replacement part, because I was the one who damaged the screw in the first place. Any advice on what I could do?