Dear Sergiu,
Thank you for taking the time to contact Sideshow Collectibles and provide the requested photos. I’m so sorry to see that your collectible arrived damaged.
I have looked into our available inventory and have booked you a replacement order for the 12” Darth Vader Exclusive. At this time we ask that you please destroy your piece as it is not necessary to return your statue. Please read the precautions listed below before destroying your item. After you have destroyed your statue, please be sure to provide .jpg formatted photos in a return email to us. Upon receipt of the requested photos, your replacement piece will be shipped out to you at no additional charge. We ask that you provide photos within the next five business days or by 07/23/09.
Best regards,
Jaclyn Yudkowsky
Customer Service Representative
Sideshow Collectibles
2630 Conejo Spectrum Street
Thousand Oaks, CA 91320 USA