Can you tell us abit bout your return and how it went? Did BW send a replacement direct?
I am waiting on a proper named suit for my Ray Spengler ....and a replacement trap....
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Blitzway - 1/6 Scale Ghostbusters - Collectible Figures
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Can you tell us abit bout your return and how it went? Did BW send a replacement direct?
I am waiting on a proper named suit for my Ray Spengler ....and a replacement trap....
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Pretty simple stuff I went to the supplier and took some photo's. He sent off a form 2 weeks later Blitzway sent out a replacement pack without the frame.
I did ask if I had to destroy the other one but was told not to worry.
Geez, I went right though Blitzway, they said 6-8 weeks....which supplier did you use?
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Gees asif you have waited long enough... they should be straight on it given it's their fault.
I'm Uk I got mine through Coolcoated.
Alice
Super Freak
I put my case in with Timewalker, pretty much as soon as I opened my box. After a couple of weeks I saw people saying they were being told to talk directly to Bluefin, so I did. That was six weeks ago, so I guess I'll wait until the maximum eight of the six to eight weeks before I start complaining. Haven't had an update from either.
Cheez-Its done. There are over fifty individually sculpted and painted Cheez-Its in there.
drfeelgood
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What is the contact for Blue Fin. I'm going to see if I can get some replacement male buckles. Also...you don't get spare wrist pegs. Just spotted that.
Alice
Super Freak
[email protected]
And you just reminded me. I should be able to cast up some buckles. The male end's not too complicated, and having more rigid resin ones would be a plus.
And you just reminded me. I should be able to cast up some buckles. The male end's not too complicated, and having more rigid resin ones would be a plus.
Alice
Super Freak
And, finally, the Twinkie. Just need to make a wrapper.
I'm surprised timewalker isn't more responsive to cs issues here.
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Those Cheez-its and twinkie are crazy! Nicely done! 
I CC’d Steve at TW , and he is being informed of the process as I think he has not had to deal with BW or Bluefin on these issues....he is the retailer so I don’t hold him responsible for any QC issues anyway. If the box had been lost or damaged? Then yes , he would be the source..
I am sure IF BE and Bluefin need him to do something , he will.
Giving them till 3/1 , then it will be 8 weeks.
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Just keeping the customer informed as to the process as he understands it now would be helpful though. Saying that there's nothing he can do and you have to refer this to Blue Fin, or he's in the process of trying to figure this out with blue fin would be an answer. They have been really good at customer service in the past, which makes this seem a bit glaring. But of course, I'm sure it is a function of having to go through a different process than you typically would to get issues resolved.
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screamingmetal
Super Freak
When I picked up my Venkman figure a couple of weeks ago, the very first thing Steven mentioned was to be aware of all the QC issues with the Blitzway GB figures. So the issues with these figures is first thing on his mind. I'm not 100% sure of this but I think he mentioned that he has replacements from BW for the belt buckle issue.
Give them a call Tuesday - Saturday and I'm sure they'll set your mind at ease.
Timewalker Toys phone #: (913) 596-9929
Give them a call Tuesday - Saturday and I'm sure they'll set your mind at ease.
Timewalker Toys phone #: (913) 596-9929
screamingmetal, should not have changed your avatar.
Ninja4H
Super Freak
And, finally, the Twinkie. Just need to make a wrapper.
Now you need to make a considerably larger Twinkie. Roughly thirty-five feet long and weighing approximately six hundred pounds...
swo77
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Alice
Super Freak
Stantz, left. Venkman, right.
Snake Plissken
40s "men" still cry about being bullied here
I didn't even know Venkmen had a trap pouch.
Alice
Super Freak
As far as I know, the only time we ever see it is the first time Peck makes an appearance at the fire station.
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