So the Chinese finally got me.
Early October I just downloaded Netflix on my 360, started watching some South Park and got booted off X-Box Live. That's weird.
I booted it up again and got an error telling me I was "not a valid account and needed to call customer support". Must've been a mistake right? Restarted two more times and got the same error. Something was up.
I sign on X-Box Live's website and notice that someone had used my remaining Microsoft points to download the Gears of War 3 weapons skin pack and then was also downloading the Battlefield 3 demo.
I was hacked.
So I call Microsoft, they lock down my financial part but don't get around to fully locking down my account until the next day since my first call was around 1:30 am in the morning. Thankfully, the hacker didn't buy anymore points but he used up what I had.
My brother later told me he saw me online during the night and told me my location was listed as "Hong Kong SAR". Get a life hackers!
Anyways, Microsoft told me then it would be approximately 7-25 days to restore my account. I'm already over 25 days and still waiting. I know they trace scripts and IP addresses but it doesn't take THIS long to do something like that.
Normally I wouldn't fret, but this is "video game season" and I got DLC codes to cash in that expire at the end of the year!
So anyone have any experience with this happening to them? Any advice or suggestions to help Microsoft get this moving? They are exceedingly slow!
Early October I just downloaded Netflix on my 360, started watching some South Park and got booted off X-Box Live. That's weird.
I booted it up again and got an error telling me I was "not a valid account and needed to call customer support". Must've been a mistake right? Restarted two more times and got the same error. Something was up.
I sign on X-Box Live's website and notice that someone had used my remaining Microsoft points to download the Gears of War 3 weapons skin pack and then was also downloading the Battlefield 3 demo.
I was hacked.
So I call Microsoft, they lock down my financial part but don't get around to fully locking down my account until the next day since my first call was around 1:30 am in the morning. Thankfully, the hacker didn't buy anymore points but he used up what I had.
My brother later told me he saw me online during the night and told me my location was listed as "Hong Kong SAR". Get a life hackers!
Anyways, Microsoft told me then it would be approximately 7-25 days to restore my account. I'm already over 25 days and still waiting. I know they trace scripts and IP addresses but it doesn't take THIS long to do something like that.
Normally I wouldn't fret, but this is "video game season" and I got DLC codes to cash in that expire at the end of the year!
So anyone have any experience with this happening to them? Any advice or suggestions to help Microsoft get this moving? They are exceedingly slow!