TwelveInchFigures
Super Freak
I don't like doing this one bit, I like to keep things positive these days... but I don't want to say nothing and have others go through what I have, so here goes... reporting my experience with Pedro "Peter" Martinez and Kamino 3D Facility, he also goes by lunatiixz on some sites (he did for awhile on eBay but changed it to kamino3dfacility, just be aware he uses both names). And while he technically might not be a scammer (I honestly don't know, I just know he operates like one) I would certainly not ever want to deal with someone like him again.
I placed a large order with him, he seemed very friendly and knowledgeable, a pleasure to chat with. I ordered one of his AT-RTs, Droideka, Neo's Speeder, data pad, mortar, and assorted clone trooper weapons, via PayPal.
The delivery date came and went. This was right about the time COVID19 was beginning to be taken seriously, so there were no shortages at that time due to the pandemic, not yet anyway. The order should have been mostly completed by then (as it turns out, it seems he had only bothered printing 1 or 2 items by the due date, from what I gathered. He said he had lots of other orders, and that he has to fulfill them in order - which I completely understand... then later he confessed that he didn't have that many orders.)
I talked with Peter, and he assured me things were progressing and it would just be a little longer. Then he said he couldn't get some supplies due to the virus. Then he said he got the supplies but his 3D printer broke. Then his dog was sick and needed an operation.
He promised no less than 5 times a shipment and tracking number. One was never provided and he never came to me, I would eventually come to him to see where things were at. He always had some excuse, I was patient but my patience was starting to wear thin as twice the time had passed since the original delivery was promised and I hadn't seen so much as a single accessory.
Finally, I had enough and opened a dispute on PayPal. After that, he went from nice guy to one of the most vindictive, manipulative, and nasty people I have ever had the displeasure of communicating with. Then he apologized and said he sent something out the day before the case was opened. He even sent me a tracking number, but it had just been created.
Sure enough, I did get a package from him a few days later, and it was post-dated the very same day I opened a dispute. It was the smallest, cheapest part of my order, a DC-17 clone blaster in 1/6 scale. It looked good, but whenever I handled it, little bits of chalk-like substance would get all over from it. I put it in a clone figure's hand and the chalk like stuff was all over the clone figure's hand after. I contacted him, and he said that had never happened before, he would send me a new one.
Of course I never got it.
I wasn't happy with how he treated me, but I agreed to wait a little longer. He was going to send me pictures of my order then mail them out. So now the day comes when he's supposed to mail things out, and he wants me to first cancel the dispute. I tried to explain to him that if I do that he gets to keep the money and I have no way of getting help if he doesn't send me my order. He got nasty once again, and said he wouldn't send the order out as long as there was a dispute open because I could steal his money. I pointed out to him that I wasn't the one who had a trail of broken promises.
I wasted enough time on this guy, he was insulting and I have the Facebook chat to prove it. But I've had enough. I escalated the PayPal dispute to a claim, and they told me they are investigating him. In fact, I know (now) that others have had issues with him - gotten defective or sub-par orders, no orders at all, or orders that came a long time after they were promised, and that he uses other people's files and images as well.
The thing that gets me the most is, at the end he said he would drag this out as long as he could because I was "impatient". I could not believe how despite my being VERY patient with him, he was so petty and vindictive. I told him, look man I just want my order or a refund, that's all... you can't keep both, that's called stealing. As you can imagine, that just set him off.
I truly wish things had gone better, this turned out to be a massive waste of time for me, and the way I was treated I would never imagine someone treating a paying customer this way.
So yeah, I know a few of you have said that Peter is a nice guy and knowledgeable. I can verify this, he IS an EXTREMLY nice guy and knowledgeable... right up until something doesn't go his way, and then he's a NIGHTMARE; there is only one other person I dealt with online who was this bad. But anyway, my experience will hopefully spare some of you the grief of dealing with him.
He is on Facebook, Instagram, Etsy, eBay, and probably more places, and does 1/6 scale and 1:12 scale 3D Star Wars prints.
So deal with him at your own risk. If you had a better experience, consider yourself lucky.
UPDATE: he added tracking for the defective DC-17 blaster as "proof" of "order fulfillment". I told PayPal rep about this defective part, and I'd be happy to return it. Man, this guy is tricky and underhanded, he truly is going to drag this out as long as he can. If he's done this to others too, it's no wonder PayPal is investigating him.
I placed a large order with him, he seemed very friendly and knowledgeable, a pleasure to chat with. I ordered one of his AT-RTs, Droideka, Neo's Speeder, data pad, mortar, and assorted clone trooper weapons, via PayPal.
The delivery date came and went. This was right about the time COVID19 was beginning to be taken seriously, so there were no shortages at that time due to the pandemic, not yet anyway. The order should have been mostly completed by then (as it turns out, it seems he had only bothered printing 1 or 2 items by the due date, from what I gathered. He said he had lots of other orders, and that he has to fulfill them in order - which I completely understand... then later he confessed that he didn't have that many orders.)
I talked with Peter, and he assured me things were progressing and it would just be a little longer. Then he said he couldn't get some supplies due to the virus. Then he said he got the supplies but his 3D printer broke. Then his dog was sick and needed an operation.
He promised no less than 5 times a shipment and tracking number. One was never provided and he never came to me, I would eventually come to him to see where things were at. He always had some excuse, I was patient but my patience was starting to wear thin as twice the time had passed since the original delivery was promised and I hadn't seen so much as a single accessory.
Finally, I had enough and opened a dispute on PayPal. After that, he went from nice guy to one of the most vindictive, manipulative, and nasty people I have ever had the displeasure of communicating with. Then he apologized and said he sent something out the day before the case was opened. He even sent me a tracking number, but it had just been created.
Sure enough, I did get a package from him a few days later, and it was post-dated the very same day I opened a dispute. It was the smallest, cheapest part of my order, a DC-17 clone blaster in 1/6 scale. It looked good, but whenever I handled it, little bits of chalk-like substance would get all over from it. I put it in a clone figure's hand and the chalk like stuff was all over the clone figure's hand after. I contacted him, and he said that had never happened before, he would send me a new one.
Of course I never got it.
I wasn't happy with how he treated me, but I agreed to wait a little longer. He was going to send me pictures of my order then mail them out. So now the day comes when he's supposed to mail things out, and he wants me to first cancel the dispute. I tried to explain to him that if I do that he gets to keep the money and I have no way of getting help if he doesn't send me my order. He got nasty once again, and said he wouldn't send the order out as long as there was a dispute open because I could steal his money. I pointed out to him that I wasn't the one who had a trail of broken promises.
I wasted enough time on this guy, he was insulting and I have the Facebook chat to prove it. But I've had enough. I escalated the PayPal dispute to a claim, and they told me they are investigating him. In fact, I know (now) that others have had issues with him - gotten defective or sub-par orders, no orders at all, or orders that came a long time after they were promised, and that he uses other people's files and images as well.
The thing that gets me the most is, at the end he said he would drag this out as long as he could because I was "impatient". I could not believe how despite my being VERY patient with him, he was so petty and vindictive. I told him, look man I just want my order or a refund, that's all... you can't keep both, that's called stealing. As you can imagine, that just set him off.
I truly wish things had gone better, this turned out to be a massive waste of time for me, and the way I was treated I would never imagine someone treating a paying customer this way.
So yeah, I know a few of you have said that Peter is a nice guy and knowledgeable. I can verify this, he IS an EXTREMLY nice guy and knowledgeable... right up until something doesn't go his way, and then he's a NIGHTMARE; there is only one other person I dealt with online who was this bad. But anyway, my experience will hopefully spare some of you the grief of dealing with him.
He is on Facebook, Instagram, Etsy, eBay, and probably more places, and does 1/6 scale and 1:12 scale 3D Star Wars prints.
So deal with him at your own risk. If you had a better experience, consider yourself lucky.
UPDATE: he added tracking for the defective DC-17 blaster as "proof" of "order fulfillment". I told PayPal rep about this defective part, and I'd be happy to return it. Man, this guy is tricky and underhanded, he truly is going to drag this out as long as he can. If he's done this to others too, it's no wonder PayPal is investigating him.
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