bluesparrow
Super Freak
I know some of you swear by them but here they are easily the most inept delivery service imaginable. I've been waiting for my Endor Troopers bundle for some time, watching the tracking page, and since last tuesday it's been in limbo at the "local fedex facility."
There has not been ONE attempt at delivery since then, and fed up I complained online, which so far has only shown that ineptitude is company wide. After getting a runaround through the corporate email for the past several days, someone from the local fedex facility called asking what the contents of the package was.
I asked why, and was told that sometimes if the label comes off, they have to search the contents of the packages to discover what's what. I asked if that's what happened to mine, and they said they didn't know. Wtf? "Oh, it's just possible." WHY don't they know where my package is? How can they be completely unaware?! I told them but I'm not hopeful. I'm really starting to think I just lost about $200 because of this crummy shipping company.
This is just the latest in a number of problems with the local fedex, the main one being in the past that they cannot locate my house, which is ridiculous, anyone with access to mapquest can find it, or google maps, or a paper map. I have never once had a problem with UPS. Invariably I have to end up going to fedex's facility to pick up my packages myself, which sort of negates the whole point of paying for shipping.
So does anyone with prior fedex experience have advice on what I should do? Does anyone know if Sideshow will submit to a request to never use fedex on my account ever again?
There has not been ONE attempt at delivery since then, and fed up I complained online, which so far has only shown that ineptitude is company wide. After getting a runaround through the corporate email for the past several days, someone from the local fedex facility called asking what the contents of the package was.
I asked why, and was told that sometimes if the label comes off, they have to search the contents of the packages to discover what's what. I asked if that's what happened to mine, and they said they didn't know. Wtf? "Oh, it's just possible." WHY don't they know where my package is? How can they be completely unaware?! I told them but I'm not hopeful. I'm really starting to think I just lost about $200 because of this crummy shipping company.
This is just the latest in a number of problems with the local fedex, the main one being in the past that they cannot locate my house, which is ridiculous, anyone with access to mapquest can find it, or google maps, or a paper map. I have never once had a problem with UPS. Invariably I have to end up going to fedex's facility to pick up my packages myself, which sort of negates the whole point of paying for shipping.
So does anyone with prior fedex experience have advice on what I should do? Does anyone know if Sideshow will submit to a request to never use fedex on my account ever again?