HT is a business. Of course they care about my money. They want it. When they release figures that look right, I buy them, despite the rapidly rising prices, as they are very high quality. As soon as the quality drops, I think, hey, my custom looks more like Indy than their more expensive version, I won't buy it. It has nothing to do with some sense of entitlement on my side. If they fix it, I buy it, if not I'll spend the money on something else. I find it funny that people say they can't believe all this nitpicking. Why settle for less? HT have clearly listened to complaints in the past. If everyone said, "Hey, it's good enough, accept the imperfections" they would never get better.
) That's the reason why they better listen to their customers. And I know sometimes the do. 
