All of my coworkers are completely computer illiterate.
I work at a specialty shoe retail shop. So everyone’s skills are strictly based on building customer relationships and understanding the science and anatomy of feet. That’s essentially where all skill and common sense end.
One of my coworkers asks me to change the time on his digital watch every daylight savings. Everyone asks for help doing the most rudimentary things with their smartphones and flip phones. Literally none of them can turn on the DVD player, even though it has the most basic remote. So they let it run 24/7 if I’m not there and they get angry when I turn it off at closing time.
None of my coworkers can properly enter customers’ data at the register. They don’t care whether our customers receive promotional emails or postcards. None can type; a couple of them pound the keyboard with a single pointer finger so hard that keys get jammed. Only one coworker understands how to combine customer accounts.
I’m the only one who actually enters special orders under customer accounts; others just write up a slip that disappears into a file cabinet after the order is placed. So when anyone else’s customers call to check the status of their order, we have no idea what the item is, who ordered it, or when it was placed.
They seem to think I’m some sort of genius because I understand computer basics.
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