I am so #$!@% pissed off right now.
Get a load of this crap...
As some of you know, I sold a few extra "Star Wars" art prints (at cost) to fellow Freaks here. There were a total of 5 transactions, from between $60-200 a piece, all of which were paid through Paypal. I shipped all of prints via UPS at my local UPS Store 2 1/2 weeks ago (UPS lost Nash's package, but that's another story ). Anyway, 2 days later I log in to my Paypal account to find that I have "Limited Access due to potentially risky transactions". Hmm... so I click the link from my Login page and it takes me to a whole checklist of crap I have to provide them with: faxed picture ID, proof of residency, my first born, etc. Even though I was annoyed, I complied... because, well, you kinda need Paypal in this day and age of online trading, eBay, etc. Plus, I have a balance in my account of $531.77. So, I do EVERYTHING asked of me and wait. And wait. And wait. Then a few days later I get ANOTHER email requesting even MORE information. This one asked me for "proof of inventory" and the contact names of my "suppliers". In this follow-up fax I explained that 1) I am not a business, but an individual, and 2) I not have "suppliers" nor an "inventory" as these were all one-off art prints I sold from leftover convention purchases. I even faxed them my receipts from Celebration IV as well as the original UPS shipping receipt, tracking #s, etc.
So I wait several more days. Nothing. I make about 10 different phone calls to their Customer "Service" trying to get some kinda of status and ETA. I get the runaround.
Then today I get another email telling me this:
WTF?!?!?! So, not only are they basically closing my account (for NO GOOD REASON) they're telling me I can't even get the $531.77 I have in there for HALF A FREAKIN' YEAR?!?!??!?
This is an effin' outrage, man. I never once was called or contacted by a Paypal rep to discuss this matter. It was all automated email and fax garbage. And not only am I out over 500 dollars, I now can't use Paypal for anything: I can't send or accept payments. Which basically means I'm screwed buying stuff on eBay as well as trying to sell anything.
I replied with a scathing email (and fax) and also called. The customer service rep basically told me I am SOL and that there is no appeal process and that this is a "final decision".
I'm just beside myself with this $!#@!$ situation. I mean, my account history was STELLAR. I did have one claim/dispute, which I filed against a fraudulent eBay seller, but that was it. I also have an eBay Feedback rating of 100% and have for over 8 years.
This is just baffling and ridiculous and I apparently have no recourse, making it even that much more frustrating.
Has anyone else even heard of this kinda B.S. happening before???
*****K PAYPAL!!!! This is unacceptable!
Get a load of this crap...
As some of you know, I sold a few extra "Star Wars" art prints (at cost) to fellow Freaks here. There were a total of 5 transactions, from between $60-200 a piece, all of which were paid through Paypal. I shipped all of prints via UPS at my local UPS Store 2 1/2 weeks ago (UPS lost Nash's package, but that's another story ). Anyway, 2 days later I log in to my Paypal account to find that I have "Limited Access due to potentially risky transactions". Hmm... so I click the link from my Login page and it takes me to a whole checklist of crap I have to provide them with: faxed picture ID, proof of residency, my first born, etc. Even though I was annoyed, I complied... because, well, you kinda need Paypal in this day and age of online trading, eBay, etc. Plus, I have a balance in my account of $531.77. So, I do EVERYTHING asked of me and wait. And wait. And wait. Then a few days later I get ANOTHER email requesting even MORE information. This one asked me for "proof of inventory" and the contact names of my "suppliers". In this follow-up fax I explained that 1) I am not a business, but an individual, and 2) I not have "suppliers" nor an "inventory" as these were all one-off art prints I sold from leftover convention purchases. I even faxed them my receipts from Celebration IV as well as the original UPS shipping receipt, tracking #s, etc.
So I wait several more days. Nothing. I make about 10 different phone calls to their Customer "Service" trying to get some kinda of status and ETA. I get the runaround.
Then today I get another email telling me this:
Every business must balance its exposure to risk with its business goals.
At this time, we are not comfortable with the amount of risk your business
exposes itself to.
We would like to begin the process of ending our relationship in a manner
that is least disruptive to your business.
Please log in to your PayPal account and fill out the Limited Account
Access form to let us know what to do with the funds remaining in your
PayPal account.
- Log in to your PayPal account
- Click "Contact Us" and then "Contact PayPal Customer Service"
- Choose the topic "Limited Account Access," click "Continue," and write
your instructions in the message box.
-----------------------------------
Disbursement Options
-----------------------------------
1. Your remaining account balance can be used to provide refunds to your
buyers (if applicable).
If you choose to provide refunds to your buyers, please provide a list of
transaction IDs for the buyers that you would like to refund.
OR
2. Your remaining funds will be held in your PayPal account for 180 days
from the date your account was limited. After 180 days, you will be
notified via email about how to receive your remaining funds.
We thank you for your prompt attention to this matter and regret any
inconvenience this may cause.
Sincerely,
PayPal Account Review Department
WTF?!?!?! So, not only are they basically closing my account (for NO GOOD REASON) they're telling me I can't even get the $531.77 I have in there for HALF A FREAKIN' YEAR?!?!??!?
This is an effin' outrage, man. I never once was called or contacted by a Paypal rep to discuss this matter. It was all automated email and fax garbage. And not only am I out over 500 dollars, I now can't use Paypal for anything: I can't send or accept payments. Which basically means I'm screwed buying stuff on eBay as well as trying to sell anything.
I replied with a scathing email (and fax) and also called. The customer service rep basically told me I am SOL and that there is no appeal process and that this is a "final decision".
I'm just beside myself with this $!#@!$ situation. I mean, my account history was STELLAR. I did have one claim/dispute, which I filed against a fraudulent eBay seller, but that was it. I also have an eBay Feedback rating of 100% and have for over 8 years.
This is just baffling and ridiculous and I apparently have no recourse, making it even that much more frustrating.
Has anyone else even heard of this kinda B.S. happening before???
*****K PAYPAL!!!! This is unacceptable!