Statue Lady Death Premium Format... wow :)
- Thread starter VS1976
- Start date
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quadcent
Super Freak
yeah that makes no sense, if they sent you a please destroy email. then you should either get a replacement or refund, and it should be your choice not theirs imo.
After all that's what the 30day satisfaction gaurantee is for i'd think.
and yes i don't see why live chat or emailings couldn't solve this, I've only ever used emailing with them and have never had a problem.
DrQ2
Super Freak
I posted this before and I will again. Think CLASS ACTION LAWSUIT! They are not only a USA company but a California company. I have its part of business in California.
Frostlord
Super Freak
SSC is really pulling my leg on my refund... I explicity told them that we want our money back. No reply after we send the pictures so yesterday evening (for us) we used the live chat. Turns out they got our replacement ready to ship but were waiting for us to return our pieces.
when we told them we got them destroyed because we wanted our money back (even got a 'please destroy' email previously), they kept insisting that we should take the replacements.
Not only is it getting harder to get a good piece at all, or any replacements, now they don't even want to refund?
Why not just keep her(if you get a good one), I think she's a great statue
VS1976
Super Freak
She definitely is a great statue. I would buy another EX if I could get a chance to...
Because Im just sick and tired of this crap with ssc. And while shes great, I dont like her enough to wait another x months for her, not even knowing if Ill ever get a good one...
theoriginaltombraider
Freaked Out
My Ex Vampi came today guys!!! 
Absolutely love her! Fantastic piece and all the more motivated to pick up LD & Elvira, but they'll have to wait for now, Poison Ivy Ex is coming today
Absolutely love her! Fantastic piece and all the more motivated to pick up LD & Elvira, but they'll have to wait for now, Poison Ivy Ex is coming today
hotslayer73
Super Freak
Lady Death Ex
theoriginaltombraider
Freaked Out
Lady Death Ex
very nice!
Any problems or paint mishaps with yours when it arrived?
hotslayer73
Super Freak
very nice!
Any problems or paint mishaps with yours when it arrived?
No Problems at all with the body , just 2 little paint rubs on the base which is covered with her boots,..so not really a problem -
such a great piece all in all.
Lucky you, I finally got a reply from SS about the problem with mine and they are "searching for a replacement". If this thread is anything to go by they won't find one and I will have to return it and decide if I want to re-order it and try again. Hopefully they find something though.
theoriginaltombraider
Freaked Out
What problems did you have with her?
Many chips, some in very noticible areas(like right on top of the front hair piece and on one breast). What looks like a hairline crack or a deep scratch around one leg. There was also a bad damage repair or very poor paint application on her inner thigh front to back between her legs. I also had a bad heel that was sideways from where it should have been. I think that was it
theoriginaltombraider
Freaked Out
Many chips, some in very noticible areas(like right on top of the front hair piece and on one breast). What looks like a hairline crack or a deep scratch around one leg. There was also a bad damage repair or very poor paint application on her inner thigh front to back between her legs. I also had a bad heel that was sideways from where it should have been. I think that was it
that's terrible. Makes me all nervous about eventually picking this piece up but eventually I'll probably just bite the bullet and grab her.
Yes, hopefully they have enough good ones left or can fix some of the many that have come back. The EX is still not even sold out yet, plus they have all the regulars to pull from so I think they should just crack open a regular if they can't find a good replacement part set. Some of the others here said they were out of body pieces, so I am not sure what they will do, I don't want a partial refund or it would have to be a lot with so many things wrong.
Well, finally got my reply from SS. No mention of if there are replacement parts for me or not(so I assume not) and a measly offer of $35 refund, which is kind of insulting as just their lost shipping charges would be at over $60 if I return her. Guess she goes back, but I will try calling in to give them one more chance.
VS1976
Super Freak
I would wait until they confirm of there is a replacement. They are responsible for shipping back if its a defective product. I can't believe they offer only $35.
I would wait until they confirm of there is a replacement. They are responsible for shipping back if its a defective product. I can't believe they offer only $35.
Going by info earlier in this thread, those who also had problems with the body were told replacements are no longer offered. I assume that is what is happening with mine and they just did not want to say that. I hope that is not the case, but we shall see.
VS1976
Super Freak
I would challenge them. They did the same with my Black Widow PF. The magnet inside her arm was imperfection so the switch out hands would not stay in place (loose). They said it was fine. I took more pics and question if its actually normal. I also said I am one of there most loyal customers who spends $$$. They finally accepted in and I'm on the WL for a new body.
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