I received this email from my dealer has this worked for anyone else> thanks.
e, of cause HT will do it. Send the photoes with the oil leak of your figures to
[email protected]
Send all the figures you purchased, well the one with problems.
Just told them that you have bought the figure 1 by 1 and all have problems.
They will know you are a valueble customers for sure and get them exchange for you.
Follow my steps:
1. Send email with pictures of the problematic part and ask for exchange.
2. They may send you a email and ask you for receipts.
3. Let me know I will get the receipts for you. But DO NOT SEND THEM THE PAYPAL PAYMEN RECEIPTS.
4.Once they got the receipts, they will arrange the exchange for you.
5.Keep me informed with any further notice and updates.
I have 2 customers successfully get it exchanged already. So should have no problem.
By the way, did you get the link I send to you of the Whiplash Pre-Order?
Best regards
Guo Bei
- guobei11
Click "respond" to reply through Messages, or go to