Invictus Sol
No Life in the Void
I think in this case Sideshow would say that the 'damage' to the art box is so minor that they wouldn't offer even a credit for it. I'm sure they'd take it back and ship a new figure out (with buyer paying shipping both ways) but wouldn't guarantee that the new box would arrive in any better shape (unless the buyer opted for an additional $10 pack-out). Very expensive solution for this issue, so I'd say it's not worth the money or the hassle. The buyer would probably be best off calling Sideshow and arranging for pack-outs on all future orders (as mentioned, this adds $10) to avoid shipping damage in future.