Sorry for having to make another thread, the other was prematurely closed, but I wanted to publicly thank Robin at SS for the time, and effort, she put into helping things get settled, and for getting my Maul order reinstated. I spent about 15 minutes with her on the phone, and, I honestly must say, that this was the single most positive, and pleasurable, customer service experience I've had. She was very professional, and most of all, she was very friendly. She gave me the rundown, and, at the end of the conversation, she made sure that I was completely happy with the outcome before we hung up. I really can't thank her enough. :chew
Anyway, I thought the members of the forum should know the outcome even though the previous thread was locked. Again, a big thank you to Robin, and a big thank you to my fellow collector's for your thoughts, concerns, and comments. Being part of this community has become much more special, as has being an SS customer. :chew
Anyway, I thought the members of the forum should know the outcome even though the previous thread was locked. Again, a big thank you to Robin, and a big thank you to my fellow collector's for your thoughts, concerns, and comments. Being part of this community has become much more special, as has being an SS customer. :chew