Premium Format Planet Hulk / Gladiator Hulk Premium Format Figure

[Webb]

SS says No to a replacement head

Why not ? They think the one you have is good enough ?

 

[alphatrion]

Why not ? They think the one you have is good enough ?

"each statue has a “hero angle” that maximizes the display. If you look at this head from a ¾ angle rather than straight on, you will notice the eyes look correct.



Because of this, we do not feel we would be able to provide you a replacement that would be a considerable improvement over your current head. We apologize for any inconvenience this may cause you. If you are not satisfied with your item, please let me know so I may assist you to return the item for a refund."

I responded by asking for a refund.

 

[Collectorcol]

A statue designed to display at one angle only?

Both eyes are looking in the same direction or they're not
Hope they're not all like that.

 

[Webb]

"each statue has a “hero angle” that maximizes the display. If you look at this head from a ¾ angle rather than straight on, you will notice the eyes look correct.



Because of this, we do not feel we would be able to provide you a replacement that would be a considerable improvement over your current head. We apologize for any inconvenience this may cause you. If you are not satisfied with your item, please let me know so I may assist you to return the item for a refund."

I responded by asking for a refund.

 

[alphatrion]

Can someone post a straight on pic of the head with good eyes?

 

[Webb]

Can someone post a straight on pic of the head with good eyes?

I think they are all crossed eye.

 

[savageHULK]

I think they are all crossed eye.

View attachment 128542

*lazy eyed.

But yeah, me too.

 

[Collectorcol]

Pretty sure that was an early one who requested a replacement. Was it Mamba or Geno?
Don't know if they go one.

 

[Collectorcol]

Here you go Alpha...

Daniel sent me an email today stating a replacement of a head sculpt and hand will be coming my way soon...Thanks SSC. I hope it's perfect!

Why replace Genos then say yours is normal?

 

[Webb]

Here you go Alpha...



Why replace Genos then say yours is normal?

After Genos get his replacement would be great to send the email to alpha,so he can confront Daniel.Why some can and others cant ?

 

[JAWS]

"each statue has a “hero angle” that maximizes the display. If you look at this head from a ¾ angle rather than straight on, you will notice the eyes look correct.



Because of this, we do not feel we would be able to provide you a replacement that would be a considerable improvement over your current head. We apologize for any inconvenience this may cause you. If you are not satisfied with your item, please let me know so I may assist you to return the item for a refund."

I responded by asking for a refund.

This makes some sense to me.... I think all the hulks have that slight lazy eye look but it's because how he is looking to the side... When I look at yours the white of the eye in both corners where he is looking look about even... I think it's just the way it is... Looks weird in photos but not so uch in person.. People who know me on this board know that I am OCD about this stuff.

 

[GenoToys]

Here you go Alpha...



Why replace Genos then say yours is normal?

Just to inform you guys...I got the replacement..and it's perfect!

 

[Webb]

Just to inform you guys...I got the replacement..and it's perfect!

What was wrong with it ?

 

[alphatrion]

Here you go Alpha...



Why replace Genos then say yours is normal?

My cs agent was also Daniel

 

[ambasah]

"each statue has a “hero angle” that maximizes the display. If you look at this head from a ¾ angle rather than straight on, you will notice the eyes look correct.



Because of this, we do not feel we would be able to provide you a replacement that would be a considerable improvement over your current head. We apologize for any inconvenience this may cause you. If you are not satisfied with your item, please let me know so I may assist you to return the item for a refund."

I responded by asking for a refund.

I am sorry, but this is the dumbest thing I have ever heard! The eyes are or are not painted correctly. How can one person receive a replacement head and another get denied for essentially the same issue?!?

 

[goat46]

Haha. Once a week.

?? I don't get it?

 

[savageHULK]

?? I don't get it?

I can't remember why I said it for the life of me either. Haha

 

[GenoToys]

What was wrong with it ?

Eyes weren't aligned right. Now they're perfect!

 

[newe82]

Got mine tonight and I absolutely love him! I think this is one of the best pieces SS has ever done. The sculpt, paint, and weight are epic. The QC on mine is perfect. I realized he was big ,but after seeing it in person it is enormous. I love it. There is so much detail on this statue. 10 out of 10, and I cannot believe this thing has not sold out.

 

[Wicker]

I received one with severe eye misalignment too. SS sent me another but it arrived broken. Today I received a third head and it's finally perfect. Now ranks as one of my favorite pieces.