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Yes me too, i was surprise when it happen, the first thing i did was pull the shoulder joint to its extention and that was good but when i do the swivel at first it was stiff and not moving at all then i did little back and front movement then it loosen up but after another try snapped, its like...

If the figure is facing me the right arm was great can freely move front, side extend shoulder, raise hand, but the left, it was stiff but move slowly then when i try to do the extend shoulder articulation, snapped, so i guess the clear plastic socket i have was a defect since the purpose of...

Yeah hope i could replace it, since ill stand that the socket was a defective part and doesnt do its job, instead its shutter in an instant upon carefully moving it front and back, its also shutter my visions to hve a photo session with it

The ball joint of shoulder is pure gray plastic, but the socket of the ball joint and where it swivel is a clear plastic, that area is the issue of my toy figure and hope fully it will consider as replacement since there is no way that it would crack by moving the arms front and back ,if it was...

Yes sorry thanks for fixing the img link, i really do love this figure i hope this could be replace by action city, very unfortunate that i got a lemon and i was anticipating this figure, no joint problem but the swivel area that attached the ball joint of the arms has a crack and separate...

Good day i just recieve my figure today And while i was testing all the shoulder articulation of this figure, since it have some issues in the past i carefully move the front swivel joint articulation and suddenly it snapped, this what its look like, i did my out most care to move this figure...