Just got the answer.
"Hello,
Thank you so much for the email. I do apologize for the issues with QC. It is currently being dealt with and will not happen in the future. Please let me know if there is anything else I can help you with.
Hayley B.
ARH Studios Inc."
If it's true (that it will...
I was rather lucky - mine had clean break so i can glue it myself (it's the only option, because shipping back to US from Russia and other way will cost me another 400$). Hope yours will arrive solid. You can ask them to check it before shipping maybe.
I sold it by money transfer not paypal for my luck. Sold for 300$ shipped.I decided to give him 50$(or more - depends on repair cost) for repairing, i think it may work.
Hey guys! Recently sold my mib, never opened Chewbacca PF and after that buyer send me pictures of broken Chewe's head.How do you think - he is scam or it's Sideshow's fault in QC? Thanks.