The body is by excelsior studios and the head is by ones customs, my buddy was cool enough to pass it on to my collection. Utter crap what the collectors have been through trying to get their orders sorted on this one!
Enterbay and Hot Toys are just as bad as each other. Enterbay's tunnel vision for NBA frustrates me the most after some great quarter scale Terminator/Robocop offerings.
Sounds like the safer bet!
When spending that much money, you should receive exactly what you paid for. Shocking that they would try to palm you off like that.
I always pay using a cc card now, in the off chance of the worst case scenario happening.
Hope you get it sorted, third time lucky...