CornerStoreComics and Credit Card Exposure.

ProgMatinee said:

That sucks.

On related front, in the last 2 months I've had 2 seperate incidents of these obscure companies trying to charge my CC for relatively small amounts. I think CC companies are really getting lax on their diligence of verifying legitimate charges. Places like Target don't even need you to sign a slip anymore, etc.

If this continues, I'm going to seriously consider going back to cash for most of my purchases to make it easier to identify the bs charges.

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ProgMatinee said:

TPlaces like Target don't even need you to sign a slip anymore, etc.

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Vader AL said:

i ordered from there last year but nothing recently. man that blows. i hope the CC processor of CSC compensates him for the business he is going to lose.

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Lee in MI said:

Prog,
That's how it starts. They do a small charge first to check the card to see if it's valid, they try something bigger. If I were you, I would immediatly cancel that card and have another one issued. Sounds like you were exposed somewhere down the line.

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CornerStoreComics said:

Howdy folks!

Thanks for starting up this thread. This whole thing has been VERY frustrating for us (as well as many of you) because we are legally limited as to the actions we are allowed to take with regard to posting anything on the website about the situation or emailing/calling customers about the situation until the processor has been allowed their 'investigatory' period to research and report on the incidents in question. ARGH!

So here the scoop (as best we can tell and as best as we are allowed to say) in a public forum:
It appears the breech potentially involves orders placed and/or processed between about February 25th and March 5th-ish. Any new order placed or pending order processed during that period could have been subject to the compromised batch processing that was done on those days. PLEASE keep a close eye on your credit card accounts for the next week or so if you placed or had processed an order from CSC.

As far as new orders go, all is safe. We've rerouted processing to bypass the processor in question. We've got network services monitoring our site 24/7 to alert us of ANY admin access that is not coming from either Jake or myself. The order server was moved and all passwords were changed within an hour of us hearing the first word about fraudulent charge concerns. We do take this stuff very seriously.

PayPal orders placed during the fraudulent period are at zero risk. Our system in no way has any access to people's PayPal password info, and none of those orders go anywhere near our credit card processing system anyway. Again, there is no risk (from us or our processor) with regards to any PayPal order placed.

New charges processed now will not impact whether your card info was initially stolen during the questionable processing period. Depending upon how much information the hackers got (which we are not privy to, if the processor is even able to tell), fraudulent attempts at charging your card could still be a possibility. Again, PLEASE monitor your card activity closely if you placed any order during this period or had one processed for you (for new arrivals such as DCU, Sideshow Stormtroopers, etc.)

You all have my sincere apologies for the situation, whether you have been directly impacted or not. It's a frustrating, annoying, stressful thing when dishonest people can impact the lives of innocent folks. As always, we are happy to answer whatever questions you may have (to the extent we can to avoid legal implications or litigious liability, for now.)

Thanks much,
Thomas
CSC

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