I made a 4 hour round trip to buy 2 detolfs only to be told they were "recalled". The IKEA employee had no other information so I emailed IKEA directly. This is the response I received.
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UPDATE
Further communication with IKEA has made it clear that the detolf cabinet will in face be in-stock in the US again soon.
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UPDATE 2
I was able to get 3 detolfs at my local IKEA, and it appears that most stores are carrying them again!
Thank you for taking the time to contact us.
Unfortunately, the DETOLF glass door cabinet has been discontinued
and is no longer being manufactured by our suppliers. IKEA products
are not discontinued based on sales or consumer demand, but on
product availability. This process allows IKEA to open space to
introduce new products to the range. There are currently no plans to
manufacture a similat cabinet.
We apologize for any inconvenience that this may have caused you, and
we hope that you will continue to be a loyal and important IKEA
customer.
Best Regards,
Thirelle
IKEA Customer Care Center
______________________________________________
UPDATE
Further communication with IKEA has made it clear that the detolf cabinet will in face be in-stock in the US again soon.
Hello Jami,
Unfortunately, IKEA Customer Care initially received discrepant information regarding the future status of the DETOLF product range, which resulted in replies such as the one you provide. Our apologies, but we can now assure you that the DETOLF glass-door cabinets remain current in our lines and simply await restocking from our manufacturing partners.
You should have received my latest reply to your previous message already, but in any case, should you have any additional questions, please do not hesitate to contact IKEA once again.
Best Regards,
Richard
IKEA Customer Care Center
Hello ______,
Thanks for contacting IKEA.
The DETOLF product range is not being discontinued. Unfortunately,
discrepant information was initially provided internally at IKEA
regarding this product's future availability, which resulted in our
incorrect response.
The 101-192-06 DETOLF glass-door cabinet in black-brown is now
tentatively expected to restock at IKEA ___________ [my local IKEA] during the week of
August 15-21st; however, please be advised that all estimates of
availability are not absolute guarantees, as unanticipated
circumstances could impact this scenario.
We appreciate your interest in IKEA and your patience.
Best Regards,
_______
IKEA Customer Care Center
______________________________________________
UPDATE 2
I was able to get 3 detolfs at my local IKEA, and it appears that most stores are carrying them again!
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