Sorry folks! We've had two new hires and a complete schedule shift between the three stores this past week or two. Todd moved off the order desk and ALLISON IS BACK! YAYYYYY! That's good news for everyone (for those who remember her.) Anna (who used to work the desk before Todd) moved from Beach to the CSC shop full-time, and we added Jeff (a new person) to the warehouse to help Richard pack your orders. I know, I know... blah, blah, blah...
So, what's up with the handful of items that were adjusted for the promo, you ask? Simple, simple stuff.
1. Because it's the right thing to do to not cause issues for the other Sideshow retailers that are selling these new Sideshow arrivals. Sideshow takes great lengths to protect its Direct Retailers, and we appreciate that. The last thing I want to do is circumvent what Sideshow does to protect its stores by creating an unfair advantage on Sideshow's latest arrivals. We probably didn't exclude as many things as we should have, but the manual line-by-line change process is actually a slow one for us.
2. Much like that way that other stores add the caveat that "new items" or "new arrival" or "front page stuff" or something similar are not included, we thought it was less cryptic (and therefore less likely to cause confusion) to actually adjust the dozen or so items that could not be included. Yes, there are a JUST a handful of items that were adjusted, but we did NOT adjust all the newest stuff, INCLUDING lots of stuff that has been arriving this week! We actually made the promo MORE productive for most shoppers by being specific on the affected items only rather than using a broad-brush approach. For example, our Minimates and Marvel Select customers are having a field day this week.
So, it's not a trick. It's not a backhanded attempt to crush anyone's spirit. It's not a conspiracy to fool those whose math skills may be suffering from action figure overload.
It was actually more work for us to manually change those items than it would have been to say "nothing new" or "nothing on the front page", or "no latest arrivals", etc. So it was definitely intended to be helpful rather than sneaky. Sneaky would have been easier, believe me.
The next time around, it will be very simple to add a line in the promo 'rules and such' to explain the existence of the few items that may be adjusted for these reasons. It never even occurred to me that it could cause issues, or I would have done it this time too!
Always happy to answer questions, so if you've still got 'em, let 'em fly!
Thanks!
t-
All orders for in-stock merchandise totaling $25 or more (not including shipping) will ship for FREE to all contiguous USA locations.
