Help needed :-)

[Welsh Wizard]

Hey Guys, just need to pick your brains for a mo.

Just had my replacement Exclusive Wolverine/sabretooth delivered and thats been damaged and repaired in the factory prior to shipment aswell :banghead

Whats happened to the QC check :confused:

The damage is Sabretooth's right thumb, its been broken and stuck back on (a very bad job aswell lol)

What I need to know is - does anyone know the exact colour I could use to repaint over the damage? Im not an expert with model paints lol acrylic, matt etc

I would appreciate the help

Thanks

WW :D

[pitchin]

I'd send it back & ask for another replacement

[Welsh Wizard]

I was thinking that Pitch but, Im not the type to complain all the time.

WW :cool:

[ChrisfromSideshow]

These types of quality control issues are not acceptable in my opinion. While it may take a bit longer, I would send it back and request another piece. It will be worth it in the end to not have to make repairs yourself.

One of biggest benefits of purchasing through our website is our 30 day guarantee:

We guarantee that every item we sell will give you complete satisfaction or you may return it for a replacement or refund of the product price in US$.

Even in cases where the replacement you got was subpar, we still stand by that guarantee. I suggest you contact Customer Service and do another exchange. (thats what i would do!)