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View Full Version : Common problems with SSW statues & busts



Lasher33
07-10-2004, 02:38 AM
Dear fellow WetaHolics,

It appears that there are several items out there that have their fair share of problems.
Since not everyone knows about these problems, I thought it would be a good idea to share our knowledge. That way, when people want to buy something, they should know what to look for when inspecting an item.

The list below is by no means complete, so please feel free to add information as you see fit.

I would like to note common problems only, but descriptions of other damages are welcome too.

Bankaccounts: Serious drainage and a whithering effect have been noted by almost all collectors. Some even say there is a striking resemblance to a desert in the middle of a dry spell. :lol

Credit cards: Extreme distortion due to trying to wring the last drop of funds out of it has been observed by most polystone addicts. A few cards have been caught trying to sneak out the backdoor when new items appeared on the Sideshow site. :lol

Now on a more serious note:

Ringwraith and Steed: Horses legs fractured at the joints, both frontlegs and hindlegs are vulnerable. Ears of the steed are vulnerable and have been frequently reported broken off. The pegs have been seen not to line up with the steed's legs several times. This can be the cause of fractures when you try to force the hooves over the pegs anyway.

Sam & Bill: Horses legs fractured at the joints, both frontlegs and hindlegs are vulnerable. Look for repairs on the left front leg.

Witch-king: Outstretched fingers often have cracks. Spikes of the crown can be bent. Careful: they are not made of metal, so cannot be bent back!! A few statues have had chips off of the cape.

Cave Troll: Arm holding the club is very vulnerable as it is not a solid cast. Look for repair around the elbow area. Also, the chain around the neck is often repaired.

Balrog: The whip often has cracks. The hand holding the whip can be quite loose, which means it can fall out without warning, chipping the paint on the knuckles.

Uruk-hai Scout: The flaps of his tunic often have been broken. Look for repairs (horizontal cracks). Also, the plates on the shoulder are vulnerable.

Moria Orc Swordsman: The right elbow (the arm holding the sword) often has the spike cracked. This is due to bad design of the polystyren box. The visor of the helmet often has repairs. Also, the sword is often cracked in front of the grip where the hand holds it.

Fell Beast and Morgul Lord: The front spike on the forehead of the beast is *very* vulnerable and often has been repaired. Also, the spike on the helmet of the Morgul Lord is often shorten than it should be. This may be due to bad casting, but could also have been damaged and repaired.

Theoden: Bad paint job

Orc Warrior: Horizontal crack in the axe blade

Arwen: Stem of the flower is often broken and repaired

Saruman: Outstretched fingers are oftentimes cracked. The Palantir has been reported to be off-centre on several occasions. The outstretched hand is not cast as part of the arm, but seperate. After the csating process it was attached to the arm by using a clear plastic peg. The plastic is not very flexible and thus the hand has been seen snapped off on several occasions. This is very easy to repair without any sign whatsoever as it is not the polystone that is damaged.

Gandalf the Grey: Sword has been reported broken on many occasions. Look for fractures between the blade and the hilt. Staff can fall off and is therefore vulnerable. Look for signs of repair.

Treebeard: This is a top-heavy piece which makes it vulnerable for breaking at the base.

Orc Overseer: Two pieces of clothing are vulnerable to breaking. Look for repairs in the form of horizontal cracks.

Galadhrim Archer: Due to the positioning in the polystyren box, there is a chance that the paint on his boots is worn off.

Witch-king Crown: This one needs to be removed from the box with great care. Quite a few have come out with one of the spikes broken. The cast metal is fragile where the spikes are attached to the base of the Crown (this is a one-piece as opposed to the statue & bust Crown), so look for cracks ond/or signs of repairs there.

Easterling: The shield has been reported to fall out of the box and break upon opening. So be extra careful when opening the box. Also, when buying one, look closely at the shield for signs of repair.

Berserker: The sword can be bent and difficult to place in the hand. The consequence may be cracks or fractures to both the sword and the hand.

Gimli: Pigtail (or ponytail) is very fragile. It is actually detachable, so don't panic when it comes off. It rests against the polystyren, so be very careful there.

Boromir: Several problems with the paint job have been reported. Most common are the "tanned face", the green trimming on the front of the tunic, the clasps and buckles have only been given a cursory silver brush and the ropes of the cloak that are supposed to be black are painted with the tunic. Physical (= non-paint related problems): gap between the right hand (the one drawing the sword from its sheath) vambrace and the hand itself. Curved scabbard point.

Not problems, but perceived by some as being wrong:

Easterling soldier: The statue leans very forward, almost unnatural.

High Elven Infantry helm: The raised designs appear damaged. This is normal, as it was Sideshow's way to make it look battle-worn and ancient.

Numenorean Infantry helm: Same as the High Elven Infantry helm. Also, the black colouring may seem washed out or faded. This is done to be an indication of its age (3000 years older than the Rohan & Theoden helms for instance).

Helm's Deep: Very grey in appearance. Apparently Sidehsow has released an official communique following the many questions and complaints.

JSAuctionService
07-10-2004, 02:52 AM
Fantastic topic Peter. Very helpful. Here's to you:

:toast :toast :toast :toast :toast

Here's me wondering why I never thought of it: :bang :doh :bang

JS :wave

JohnyBoo
07-10-2004, 06:14 AM
I also think this is very helpful. It's good to know where to look for possible damage and repairs.

Thanks. :rock

smc100
07-10-2004, 06:36 AM
You can add Saruman's fingers and Gandalf the Grey's staff which can easily fall off and break when on display.

big al
07-10-2004, 06:43 AM
great topic, good for referance peter.

I have also heard that the orc overseer clothing, the 2 pieces of material sometimes break off ,
The Easterlings shield has arrived to a few broken if im not mistaken,
And the Witchkings crown spikes are sometimes bent,
Heres to hoping that the Boromir shipments come intact in the next couple of months!!! :b

Slayer Of Kings
07-10-2004, 07:06 AM
Fantastic post! Great job Peter!

jlcmsu
07-10-2004, 07:16 AM
Fantastic!!! My Sam and Bill came yesterday just fine and no signs of repair or damage. I will say he is a bit wobly on the base not bad but a little. Hopefully my RWOS comes in great shape but I didn't think he was that vonerable to damage. The CaveTroll man that just scares the crap out of me to be honest.

chauvelin2000
07-10-2004, 03:14 PM
This needs further discussion!

I can see why the Ringwraith on Steed (also Bill) are so vulnerable ... it took me an hour just trying to get the DAMN horse on those teenie-weenie pegs! They didn't exactly "line up," and I can see how just trying to mount the thing (no pun intended) could cause such problems.

ALSO ... I had to go through 4 different Theodens before I found one I was happy with leading the Rohirrim charge in my living room!!! The paint jobs were horrendous!!! ...
:puke :p uke

... but at last. (Sigh) :wave Thanks, Peter for the great info!

chauvelin2000

Bodie The Cursed
07-10-2004, 05:11 PM
Be warned!! The Treebeard is vulnerable to breaking at the base!! Thou hast been warned...


:hang

Goldberry
07-11-2004, 12:59 AM
Of all my statues I have found Bilbo to be the most fragile. His legs are so thin, I'm sure I heard a crack when I mounted him to the base and turned him to right position. 8o

Bill from Sam/Bill I found difficult to mount on the base as well, but his fit isn't perfect. The right hind leg is like an inch up in the air.

(From what I'm reading here, we were lucky with the RW/Steed - no problems whatsoever and perfect fit.)

Lasher33
07-12-2004, 03:17 AM
UPDATED 12/07

RodLonghi
07-12-2004, 07:16 AM
The fingers of the Gandalf the White statue are also fragile, don't keep taking his staff off of him. Just leave it alone, a friend of mine broke his statue this way.

Deadly Dagger
07-12-2004, 07:24 AM
nice list...all true

Bill Door
07-12-2004, 07:50 AM
Are there any known problems with the Legolas statue? My wife just got one from me off of ebay. It was new in the box, the clear tape holding the styrofoam was still intact. When she opened it, she noticed that Sideshow had placed a bit of plastic coated foam padding over Legolas' face. During shipping the statue must've moved around enough so that this pad wore off a bit of paint on his cheekbone, chin and forehead. Not a whole lot of damage, just three spots that are white instead of flesh color.

Anyone know what sorts of paints to use to best cover up the damage? She can match the color, but she wants to be sure that she's using the right paint for the job.

jnunez
07-12-2004, 02:41 PM
I got a Gandalf the Gray bust off of ebay, and it appeared that Gandalf had snorted some cocaine. Knowing that Gandalf would be wise enough to "say no to drugs," I had to conclude that it was the styrofoam packaging that had worn some paint off his nose. Anyway, I went to Michael's Craft store, and I purchased acrylic paints from various manufacturers: Daler~Rowney "Cryla", and Plaid. I had to play around A LOT with the skin pigments, but I finally got it right and he looks awesome!

Play with the colors alongside the bust/statue before applying the paint, and let it dry so you know what it will look like before applying it to the bust. Also, DO NOT apply the paint on in a thick manner, but sort of lightly brush it in so it will sort of meld with the original.

Good luck!!

Winged Shadows
07-12-2004, 03:28 PM
wow, some of these threads are an invaluable resource.

thankz lash for getting this one started!

Lasher33
07-13-2004, 12:54 AM
Acryllic paint would indeed be the best option. The same stuff you would use to paint miniatures for wargames or table-top roleplaying.
thankz lash for getting this one started! You're welcome :wave
I'm glad to be able to help out fellow collectors.:grouphug

scriff
07-13-2004, 03:47 AM
The problem with the easterling shield is that when you open the box, the shield can fall out and break. Thankfully not happened to me.

strider
07-13-2004, 04:42 AM
I also heard some people were having problems with bent Berserker swords and not being able to get them in the hand properly.

EriatarkaESP
07-13-2004, 08:53 AM
I recently received a Galadhrim Archer with a broken arm - the outstreached arm was broken at the shoulder.

Angelica57
07-18-2004, 10:09 PM
I find that the pigtail of Gimli is very fragile. I broke it when I removed the statue from the box.
:cry

Lasher33
07-19-2004, 04:33 AM
I find that the pigtail of Gimli is very fragile. I broke it when I removed the statue from the box. Hmmm... Is it really broken? Because it is detachable and may look broken if you're not aware of that.

JSAuctionService
07-19-2004, 04:41 AM
Hold the phone & Stop the Presses - Gimli's pigtail is detachable!?

I got mine a few weeks back and the pigtail was already in place, so I
never even looked to see if it was a separate piece.

You're 100% sure on this one Peter??

JS:wave

Lasher33
07-19-2004, 05:21 AM
You're 100% sure on this one Peter??
Well, I just packed one for Jade (Mongrel) in the UK.
After Angelica's remark I was of course extra careful with the pigtail.
I noticed that it rested against the polystyren, so I removed a little of it. When I tried to see if that would do, I noticed that the tail wiggled a bit. I was gutted, because I thought that it had snapped.
However, when I looked closely, I noticed that even though it had some movement, it did not appear to be broken. That's when I found it was detachable.
So yes, I'm 100% positive! :b
Besides, would I post something like this if I was not competely sure? :lol

JSAuctionService
07-19-2004, 05:33 AM
OK, OK You win Peter! :bow :bow :lol


I was gutted

I tell ya, this board must have more eviscerated/disemboweled
members with their intestines hanging out than any other board!

:rollin :rollin :rollin :rollin :rollin :rollin

Seriously - every time I see somebody say they were "gutted"
all I can think of is the scene from Kill Bill with Go Go Yubari and
the unlucky young fellow she hits on. :eek :puke :rollin

JS:wave

Angelica57
07-19-2004, 10:03 AM
Peter, you mean the pigtail isn’t really broken?!? I wish I knew that when I unpacked the statue. Anyway, I’ve ‘fixed’ the pigtail with glue, so it will never come off again… I still think though, that the tail is a very fragile part of Gimli, because it still wiggles a bit. :)

Lasher33
07-19-2004, 02:10 PM
you mean the pigtail isn’t really brokenWell, broken items don't generally come off with a square plug of polystone fitting perfectly into the hole it just came out of :b

I wish I knew that when I unpacked the statueHehe, I only found out myself because of your posting :lol

I still think though, that the tail is a very fragile part of GimliYep, I fully agree... it is fragile!

Bodie The Cursed
07-19-2004, 02:38 PM
I noticed a big problem with these statues/busts is that they come w/ a damaged bank account..

:eek

jlcmsu
07-19-2004, 03:29 PM
Actually this isn't the first I have heard of the pigtail being detachable. A person over at lotrguide.com bought one and when it came the pigtail wasn't in it. None of us knew if it was broke or not. I have mine right here but I don't think I have the guts to mess with it.

Lasher33
07-19-2004, 11:00 PM
UPDATED 20/07

Bodie, I could not resist to put your comments in there as well :rollin

kierbaudy
07-20-2004, 04:15 PM
What kind of material can you try the paint on before applying to polystone?

big al
07-20-2004, 10:55 PM
Iv also heard that Theodens scabbard is sometimes bent or broken off completely, may just have been a one off though! :b

robenim
10-29-2004, 11:31 AM
Lasher33,

Hi.. you know me.. you sold me the busts a couple of months ago. I was just wandering. I got all the busts now, but leave them in the box till I leave home. I unpacked a few and the white paper was sticking on the black base of the bust. I could not remove it easily. How do you advise me to do so?

greetz,
Robenim.
:toast

Bodie The Cursed
10-29-2004, 02:24 PM
Interesting.. The Helm Lasher sent me had the white paper stuck to the base as well.. I wonder why this happens.. *ponders* I removed mine rather easily only after using a damp towel...

gOzum
11-09-2004, 08:05 PM
I too have found the base of one of my helms had the tissue paper stuck to it and was not able to be removed cleanly. The base is still 'tacky' to touch and appears to me to be touched-up possibly?

Any suggestions on dealing with paint that has not dried properly?

GrishnakhMan
11-29-2004, 08:36 AM
My Easterling had the 'fins' on top of his helmet broken off on arrival...

I've also spoken to a few others and all 3 had exactly the same problem, 1 shop was even selling it broken for £200 !!!

achteel
12-03-2004, 11:03 AM
My SDCC Smeagol bust is not very stable. He always seems to be on the verge of falling flat on his face. Hasn't happened yet! (knock on wood)

BSHERRIS
12-14-2004, 12:19 PM
I have noticed that the large front helm spike has a tendency to be curved slightly backward (like a crescent moon).

I have heard tell of some people using a hot hair dryer to heat it and bend it back into position. I have not done this with my statue because it scares me too much to attempt it.

B.

Winged Shadows
01-18-2005, 09:39 PM
B it's no biggie really, it's common on most Morgul Lords.

It just needs a gentle warm up...and you'll be able to straighten it up (don't worry, it won't snap!)

:p

jeanelf
01-27-2005, 02:41 PM
Thanks for the great list!! I frankly can't see how the Arwen flower does NOT get broken!!! Why did they make that flower stem so VERY thin!??? It's lovely, but it snaps much too easily, like a little tiny icicle: you merely touch and it snaps off. :(

larbob
01-29-2005, 02:24 PM
I've returned two Newborns so far with the third
on its way from SS. The first had the Uruk on the
base with cracks on the body and arms...looked
like from the cooling process. The second the Uruk
standing up had surface scratches on both knees,
arm, under the chin and left ear unpainted.

FrodoEyes
01-30-2005, 01:00 PM
Josh - that guy over at LOTRGuide was me! I got Gimli off ebay a while ago and looked at him and thought something wasnt right - the ponytail!! I looked frantically for it and it was wrapped in a piece of kitchen tissue. I'd say it's detachable cos it has a bit of metal sticking out where you place it into the back of his head.

Also I think it was Mrichards who posted pics of the headless Haradhrim? I've tried that and I can't get the bloody thing off!

Pstone Slave
02-01-2005, 12:39 PM
I have noticed that not many of the original Balrogs now appear on ebay, I am lucky enough to own one and in my research to do so I noticed that they can suffer from droopy tail.
I will explain:
If you look at the pictures on sideshow the tail is held proud above the base, if you check some of the ones that have previously beeen sold on ebay the tail droops and touches the base, I believe that because it is such a heavy piece the tail naturally succumbs to gravity if displayed and not supported.
One to look out for if considering the BIG PURCHASE !

larbob
02-02-2005, 05:46 PM
Well definitely the hardest statue to get a good
statue of. This is the 3rd Newborn that I will have
to return...this one the right ear tip is broken off
the standing Uruk. On previous posts the Uruk laying
down on the base had surface cracks. The second one
had scratches on the standing Uruk. Jon at Sideshow
has been very responsive just haven't got a keeper
yet.

pordey2
03-23-2005, 05:07 PM
Have to agree with achteel - the SDCC Smeagol bust isn't "very well balanced" - it seems to want to fall forwards, haven't done it yet, but everytime someone come near...

Calle_Sandell
01-30-2006, 10:36 AM
Don't know if it's a common problem but a recived a Catapult troll maquette without a edition number:horror

SS asked me to smash the one and the'll sent me another one... with a lower edition number:cool:

Battletroll
01-31-2006, 08:00 PM
My Bilbo has a flat nose which seems to be a casting problem. Any others have this problem?

And my Pippin statue doesn't fit the base. While his right foot stands in place, his left foot doesn't have the peg completely inside the hole so it hovers a bit above the base. Any ideas how to fix this?
I know I should have returned it, but was pre-occupied with other things at the time it was shipped, so the package had been lying there for too long until I removed it from the box.

thamesvalidude
02-01-2006, 04:58 AM
:doh my Arwen's flower stem snapped while I was dusting it :slap :duh :doh

Can't say I wasn't warned! :doh

:banghead

noelleon69
02-01-2006, 09:46 AM
wow, that sure is some tough bristles on the duster you used! i never would have imagined dusting would ever result in breaking any lotr statue.

Fritz
02-01-2006, 12:24 PM
:doh my Arwen's flower stem snapped while I was dusting it :slap :duh :doh

Can't say I wasn't warned! :doh

:banghead

Well don't feel so bad, it could be worse. You could have snapped it and lost it. That's what happened to me. :horror :(

toffeepops
02-24-2007, 02:05 PM
And my Pippin statue doesn't fit the base. While his right foot stands in place, his left foot doesn't have the peg completely inside the hole so it hovers a bit above the base. Any ideas how to fix this?
I know I should have returned it, but was pre-occupied with other things at the time it was shipped, so the package had been lying there for too long until I removed it from the box.

Ive got the same probelem with my PJ figure. I bought my P Jackson last December 06 but never got the chance to open it until the other day... the figure doens't fit the base....pls i need help anyone?

Obri-An Kenobi
07-10-2008, 01:40 PM
Helm's Deep: Very grey in appearance. Apparently Sidehsow has released an official communique following the many questions and complaints.

I noticed that too, not similar at all to the prototype on the box. What communique was released after the complaints?

Kratos
08-03-2008, 08:49 PM
Great Topic only had the problem with Saruman's Cracked finger as you mentioned
One that you don't have is on the Numenorean Infantry Bust (which on mine) seems to have one of the raised parts of his Helmet bent inwards more rather than it being parallel to each other, I would fix it but feel if I do I will snap it off

FlyAndFight
08-04-2008, 01:48 PM
...
One that you don't have is on the Numenorean Infantry Bust (which on mine) seems to have one of the raised parts of his Helmet bent inwards more rather than it being parallel to each other, I would fix it but feel if I do I will snap it off

I would leave it alone and just consider it "battle damage"... ;)

Eli26
08-19-2008, 07:06 PM
This thread should be used concerning all the SideShow products, not just the Weta products. Heck, they don't even produce products with Weta anymore.

at-at
07-03-2009, 01:52 PM
my problems :

galadriel ; fingers are cracked

golden hall ; tips on each side of the roof is bent , cracked.

Shai
07-03-2009, 08:23 PM
of course what do you guys expect, its Weta...

On a Sidesnote, whats with all the necroposting today...:confused::sick

quadcent
07-03-2009, 08:43 PM
of course what do you guys expect, its Weta...

On a Sidesnote, whats with all the necroposting today...:confused::sick

yeah, it makes me want to go and dig out some good oldies.

mr.thrifty
07-03-2009, 09:26 PM
of course what do you guys expect, its Weta...

On a Sidesnote, whats with all the necroposting today...:confused::sick

Kids these days have no clue..:monkey4