I'm noticing this as well.
I thought it was a fine little figure. I'm only using it for parts, but everything on it seemed very nice to me. I had no interest in the heads and the light-up saber, so I sold them to recoup the cost of the figure, in essence getting everything I needed for free, so that may color my opinion on it. In general, I thought the boots were well done, I don't like molded boots, mostly because of articulation restriction, but the two-piece boots was very effective. Really, the only niggle I agreed with in the review was the way the wire is in the hood. It's just too long to be effective. It's the first time I've had that problem, I swear.
I think this is just a case of people's expectations rising faster than the quality of the figure.
The sculpt issue is funny to me, because everyone around here acts like Trevor Grove is Christ re-incarnated, but no one is holding him accountable for missing the mark here. The criticisms just hold "Sideshow" in general accountable for it.