SIDESHOW OFFICIALLY ROCK!!

[pitchin]

Some of you may be aware of the confusion I had with my gray hulk order. And I accepted the fact that I had my order cancelled due to my crappy ISP email server.


Then I checked my inbox 5 mins ago...................

Hello Mark,



Guess what I was able to snag for you? I’ve attached a copy of the order to give you a “hint”.



Robin and I spoke about this and figured; since you were our only EU customer quick enough to get this piece, then you deserve to receive it!

Your order for the Gray Hulk vs. Spiderman Exclusive diorama has been rebooked.





We love you Mark! And we’re so sorry about the hassle, stress and inconvenience with this!



Best Regards,



Cindy Spielman

EU Shipping Coordinator

EU Customer Service Rep.



:chew :chew :chew :chew :chew :chew

[King Darkness]

:rock:rock:rock......Congrats pitchin...

[mlarsen]

NICE!!! Congrats!

[pitchin]

seriously though.....is there a company that cares for the us more than Sideshow?...........I can't think of any!!



Above & beyond all competitors!!

[Bodie The Cursed]

Wow, they love you..

:love

Now sell it and be rich!... MMWWUUUAAA!!!!

[JGouse0498]

Well now you HAVE to send them big bouquets of flowers!!! :love :lol

[pitchin]

Wow, they love you..

:love



yeah.it's the collective "we" I'm worried about............I ain't up for any man-love :lol :lol

[pixletwin]

.........
Edited: Point taken ;)

[pitchin]

I second that. What they did goes beyond awesome customer service. They treated you like a personel friend. I agree with SithLord- they deserve some flowers. :cool:

dudes....they more you go on about it, the less of a surprise it'll be :monkey1 :cool:

[King Darkness]

Well now you HAVE to send them big bouquets of flowers!!! :love :lol


At the very least a reach-around would say thank you!

[the Doctor]

wow...congrats man.ive delt with cindy before and she was so polite and helpful.cindy definately rocks..

[tomandshell]

Dang, that's really awesome news, Pitchin! You deserve it for staying up so late to get your order in! Congratulations!

[CookieMonster]

I ain't up for any man-love :lol :lol

Any SS customer service love is great!!!

Cindy Rocks!!!! she helped me out when my general greivious's arm dropped off :monkey4 Sent a replacement part within a week.

SS are the ONLY company I have seen that cares for its customers 100%.

Great news Pitch!

Wookie dance of celebratrion: :chew :chew :cool:

[Alice Adrenochrome]

Cindy is my favorite! Thanks for doing what you do Cindy!

[Darth Loki]

What a great gesture by SS! Congrats on a great score.

[Deadly Dagger]

....w...wonder how they were able to swing it...kudos :emperor

[TOE]

congratz pitchin. Another fantastic gray "exclusive" story. First the converted gray 1:1 Ardeth Bey and now this. SS :rock

[JSA]

That is fantastic pitchin! Congratulations! :chew

I hope it is a definite keeper for you, and not a flipper....

JS

[pitchin]

That is fantastic pitchin! Congratulations! :chew

I hope it is a definite keeper for you, and not a flipper....

JS


no chance of flipping mate...as the email stated............I'm the only collector in the EU to get this diorama, that makes it even more collectable to me than an edition size :cool: :chew

[dunedain]

:rock :rock :rock Sideshow just rocks

[lcummins]

Hey pitch... I must have missed it, but what happened to your original order???

[carbo-fation]

Great news man! Congrats! :chew :chew :chew

[pitchin]

Hey pitch... I must have missed it, but what happened to your original order???

I was viewing my account & I noticed beside my gray hulk order it said "card declined" so I sent off an email to CS asking why this was as I had receieved no 15 day notice email, 3-5 day notice email nor card declined email & before I got a response it turned out that my time period to correct my details had past & the order had been cancelled.
I contacted CS & they assured me that the emails had been sent & the had even allowed me a few extras days to correct it due to SDCC but as I never received these emails I was none the wiser to these developments.
After conceding that I had missed out on this diorama, I contacted my ISP provider and they said during the month of July, they had numerous complains on missing emails & that they had an engineer looking into it

[NSFolsom]

Wow, awesome news, pitchin. :D I'm happy for you!

PUNY ISP! HULK SMASH!